Effective Date: September 15, 2024

1. Introduction

Welcome to Bora. We are committed to safeguarding your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us via SMS (Short Message Service) and MMS (Multimedia Messaging Service) as part of our SMS/MMS communication practices.

2. Information We Collect

When you opt-in to receive SMS/MMS messages from Bora, we collect the following types of information:

• Phone Number: Your mobile phone number, which is used to send and receive SMS/MMS messages.
• Message Content: Any content you send to us via SMS/MMS and the content of our replies to you.
• Usage Data: Information about the interactions with our SMS/MMS messages, such as delivery reports and read receipts.

3. How We Use Your Information

We use your information to:

• Provide Services: Send you transactional messages, notifications, and updates related to the services you have requested.
• Customer Support: Respond to your inquiries and provide support as needed.
• Marketing: Send you promotional messages and offers if you have opted in to receive such communications.

4. Your Consent

By opting in to receive SMS/MMS messages from Bora, you consent to the collection, use, and storage of your information as described in this Privacy Policy. You can opt-out at any time by following the instructions provided in our messages or contacting us directly.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

6. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your information to outside parties except as follows:

• Service Providers: We may share your information with third-party service providers who assist us in delivering SMS/MMS services and managing our communications.
• Legal Requirements: We may disclose your information if required to do so by law, regulation, or legal process.

7. Your Rights

You have the right to:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of any inaccuracies in your personal information.
• Deletion: Request deletion of your personal information, subject to certain legal and contractual restrictions.
• Opt-Out: Opt-out of receiving SMS/MMS messages at any time.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website or through SMS/MMS.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our SMS/MMS communication practices, please contact us at:

Bora
1705 SE 3rd Avenue
Portland, OR 97214
503-226-1575
info@bora.co

By providing a telephone number and submitting the form you are consenting to be contacted by SMS text message. Message & data rates may apply. Reply STOP to opt out of further messaging.